See this : Call centres losing their voice
This reminds me of a story I'd planned to write a long time ago... will get around to it and finish over this weekend.
Friday, September 03, 2004
Monday, August 30, 2004
I'm following through on my promise to talk about my industry. Just started a new blog : Outsourcee. Comments, brickbats, etc are awaited. This being the kind of idea that requires a lot of feedback to keep going, i'm dependent on your reactions.
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